Fulfilment Update
about 4 years ago
– Wed, Feb 12, 2020 at 11:39:56 PM
Dear Backers,
Unfortunately, this project is running late. Please see below for the detailed reasons and the measures that we have taken to get this sorted ASAP.
The reasons for the delay:
- Delays with other projects: Earlier Kickstarters have now all been fulfilled, but we were running over 4 months late on the last one, which has had a knock-on effect, slowing down this project and keeping me from fully focusing on the 3rd BF, and providing an earlier update.
- Lots of variety: We’ve included all the Halfling related bits we’ve ever made, which requires many, many moulds to be made and in turn, slows down the pre-production remarkably.
- Needing to re-master miniatures: Some of the older Halfling minis had become worn and needed some TLC prior to being re-cast. They’ve all been fixed up, but again this has affected the existing schedule.
- The large number of pledges: over 300 backers is a big order for us and more than we were expecting in this case. We’re still a tiny company, one where an unexpected success can send ripples through the entire production pipeline. We hope that our attempts to provide personalised service, many options and attention to detail will make up for the few bumps along the way.
Measures that have been taken so far:
- We’ve drafted shop caster Matt to help with this. He will start with sorting big level orders and Harabs. The first pledges will be shipped shortly.
- We expect fulfilment to be complete in 10-12 weeks, but we will get a better picture when we get closer to the finishing line.
- We will remunerate those that feel that the added fulfilment time would be a deal-breaker.
- I imagine that there are a few people who wanted the minis for a tourney or their bro's birthday, and I would be willing to fast-track these, given that all other backers are ok with this.
Please contact us via [email protected] if you have questions.
Kind regards,
Kawe